Bullying and Harassment
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Bullying in the workplace can lead to illness, stress, resignations, employer's liability claims, constructive dismissal and discrimination claims.
What can organisations do to prevent bullying by colleagues or managers and what should be done when complaints are made? Is bullying being used as a 'get out of jail free card' by employees who dont want to work or is there a real problem in the workplace?
This workshop offers practical suggestions for diagnosing where problems may arise, and strategies for preventing, investigating and dealing with them appropriately This programme can be tailored to your own policies and run in house or run as a public programme.
If you already have an an active problem we can help - click here for details
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Course content
- What is bullying?
- Who is likely to be at risk?
- Criminal offences and harassmentWhat is harassment? Sexual? Racial? Disability? Orientation? Age?
- Human Rights Act -dignity in the workplace
- Health and Safety at Work - employer's duties
- Providing a proper grievance procedure
- Zero tolerance?
- Workmates as bullies
- Managers as bullies
- Customers as bullies
- Dealing with grievances
- The role of suspension - who should be suspended?
- Disciplinary issues
- Getting the parties to work together
- External counselling
- Training on interpersonal skills
- Bullying as an issue in appeals
- Bullying as a discrimination issue
- Performance management in a diverse environment
- Organisational risks - is it just money at stake?
Workshop Approach
- Delegates should bring their own intranet and e-mail policies, and staff handbook for discussion
- Maximum open discussion
Who Should Attend
HR and line managers responsible for disciplinary and grievance issues or appeals
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